Security and Privacy

We want to start by saying that we care a lot about your privacy. Surely you will think “This is what everyone says”, but we take it very seriously. When you use Topcubanhostels services you are trusting us and that trust is priceless. Therefore, we are committed to protect your data at all costs and at all times.

In this page we explain how we use and manage your personal data and we do it with the intention that you fully understand our mechanisms. If you have any doubts in spite of everything, you can contact us through the contact form available on the website. It will be my pleasure to help you!

What kind of personal information do we require?

We can not help you book accommodation in our rental houses without having some information about you and your trip. For this reason, we ask that when you start a booking process, you inform us about certain basic data such as your name, nationality, contact information in the form of an email and telephone number (optional), number of people traveling with you, number of children and the dates of your travel.

How do we share your data with third parties?

The process of providing our services involves three parties: the customer, Topcubanhostels and the owners of the rental houses that are advertised on our website. Only the coordinated work of the last two parties allows to provide a quality service to the client, therefore it is imperative to share the above data with the owners of the rental houses. No one else may receive or manage any information about any of our customers.