Legal Terms

GENERAL INFORMATION

  • On this page TopCubansHostels declares its conditions of use, you accept them from the time you access and / or makes use of the services offered on our site.
  • Since our business is developing, we reserve the right to change these terms of use at any time. Therefore we suggest you consult this information regularly.
  • All hostels posted on the site are legally covered by their licenses to rent in accordance with the laws in Cuba.
  • Our services facilitate negotiation between tourists and owners of hostels. TopCubanHostels is not responsible for informality or non-compliance with the agreements reached in the reserve, by one or both parts.

 

RESERVATIONS

  • If you want to book any hostel, you will be requested to provide contact details and data on the reservation.
  • TopCubanHostels will contact the hostel selected by you to confirm your reservation request and you will be notified of the approval or cancellation of the same in a maximum of 48hours. In case of cancellation you will receive options similar to those requested by you conditions.
  • Once you have a reservation approved you will be sent a voucher with all the information concerning your reservation which is due in the hostel upon arrival.
  • Remember that once confirmed your reservation, you and the hostel reserved contract based on mutual trust commitment. In the event that any party has to cancel the reservation should be informed by e-mail or phone call 72 hours before arrival of the visitor, to make necessary adjustments and avoid damages and prejudices.
  • TopCubanHostels take care to remember by e-mail to the visitor and the hostel with several days in advance, confirmed reservations.

 

PAYMENTS

  • TopCubansHostels is not involved in the actual transaction that takes place between host and guests. Payment is made directly with the owner of the house, in cash.
  • The CUC (Cuban convertible peso) currency is used as a standard for the announcement of prices in TopCubanHostels services. Payment can be made mainly in CUC, USD or EUR previous agreement with the owner of the house.

 

EXPOSED CONTENT ON THE SITE

  • All content (messages, text, data, photos, videos, audio or other materials) exposed in www.topcubanhostels.com concerning the hostels belongs to the owners and is received and published with permission. Therefore TopCubanHostels is not responsible for any incorrect or omitted information by the suppliers.
  • The team of TopCubanHostels tries to use the data provided in its original form. However, for usability issues and restrictions on our site, some data may be retouched, but without affecting the essence of these.

 

PRIVACY AND SECURITY

  • Personal data supplied by the owners and users such as your contact information will not be published, may only be used by the staff of TopCubanHostels according to the agreed objectives.

 

INTELLECTUAL PROPERTY

  • All information contained on the website as well as the design and presentation of content structure are protected by intellectual property rights belonging to the authors. So that the reproduction, modification, distribution, sale or lease of the same, without our permission is prohibited.