Frequently Asked Questions
Why should I use the services of Topcubanhostels instead of launching myself to the adventure and personally managing my accommodations once I am already in Cuba?
Why book in a private house and not a hotel?
Do I have to pay in advance? Why?
The first of these methods is the one that will be used by default with all customers who wish to make a reservation with Topcubanhostels. If it is impossible or excessively cumbersome to make the initial payment, for reasons beyond the control of both parties, payment method number 2 will be used.
Should I go alone to the rental house or can someone take me there from the airport, the bus terminal or anywhere else?
Customers are responsible for arriving at the rental house where they have booked their room. However, most homeowners offer the airport pick up service if you request it. If you wish, please let us know when we get in touch with you after filling out the reservation form on our website.